Job No – 3122 | IT Engineer |

Maintenance and troubleshooting of standard software packages.

· Microsoft OS, System Software, Installation and upgrades.

· Fault finding like MS-office / O 365 related issues resolution

· Problems related to the usage of the internet and emails.

· Maintaining Regular call Reports.

· Coordinate with Internal authorities/Department for IT solutions.

· Knowledge of Windows client and server OS troubleshooting

· L1 Support for network troubleshooting

· L1 Support for server standard roles

· Timely Suggestions to improve existing the IT infrastructure

· Maintain the asset list as per Customer Standard.

· Basic Troubleshooting of the internet lease line.

· Experience on server

· Firewall/Network security troubleshooting, installation and configuration.

· L1 Support for standard Backup solution.

· Hands on experience resolving hardware board level issues

· Configuring BIOS settings ,BIOS upgrades

· Troubleshooting computer peripherals, like printers and scanners issues

· Setting up new computer systems

· Knowledge of Networking

· Active Directory ( DORA Process, Group, Group Policy, User Access Control )

· Outlook (Installation, Configuration & troubleshooting | OST, PST, Backup).

· Asset Management

· Should be able to resolves issues related to Antivirus software

Qualifucation - B.E , B. Tech
Location - Sanaswadi
Company Sector - It sector