About this opportunity
Location - Nashik / Company Sector - It Sector
Need good written and communication skills.
Customize server setups.
Database management and setups.
Knowledge of Webhosting, Cpanel, WHM, Plesk , DirectAdmin.
Customer handling skills over phone.
Good knowledge of troubleshooting technical issues.
Good Knowledge of Linux and Windows.
Able to work in a flexible schedule.
Working with customers to identify software problems and advising on the solution.
Logging and keeping record of customer/employee queries.
Ability to give software Demo to customers.
Updating self help manual so customers/employees can try to fix problems themselves.
An in depth understanding of the software customers are using.
An ability to assess each customer or employees IT knowledge levels.
Logical thinker & Ability to deal with difficult callers.
Good communication skills.
Good analytical and problem solving skills
Need good written and communication skills.
Customize server setups.
Database management and setups.
Knowledge of Webhosting, Cpanel, WHM, Plesk , DirectAdmin.
Customer handling skills over phone.
Good knowledge of troubleshooting technical issues.
Good Knowledge of Linux and Windows.
Able to work in a flexible schedule.
Working with customers to identify software problems and advising on the solution.
Logging and keeping record of customer/employee queries.
Ability to give software Demo to customers.
Updating self help manual so customers/employees can try to fix problems themselves.
An in depth understanding of the software customers are using.
An ability to assess each customer or employees IT knowledge levels.
Logical thinker & Ability to deal with difficult callers.
Good communication skills.
Good analytical and problem solving skills
About the company
H* M * V * R *